Facebook apologizes for 2018 incidents | Daily News


Facebook apologizes for 2018 incidents

Facebook Inc. has apologized yesterday for its role in the violence in Sri Lanka in 2018, based on investigations done by an outside consultancy firm on behalf of the social network’s operation in the country.  
The statement issued by the company was published yesterday, stating that posts of abuse and hate speech used on the platform in Sri Lanka may have led to the gruesome violence in the country back in 2018.
“We deplore this misuse of our platform,” Facebook said in a response to the Sri Lanka report. “We recognize, and apologize for, the very real human rights impacts that resulted.” The consultants who compiled the report for Facebook also suggested that before the unrest, Facebook had failed to take down such content, which "resulted in hate speech and other forms of harassment remaining and even spreading" on the platform.

Facebook has also highlighted actions it has taken to address the problems, including hiring content moderators with local language skills, implementing technology that automatically detects signs of hate speech and keeps abusive content from spreading, and trying to deepen relationships with local civil society groups.
The company acknowledged a failure to respond to almost a decade of warnings about misuse of its platform from groups within the country.

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