Genesis tops JD Power survey | Daily News


 

Genesis tops JD Power survey

Genesis G80
Genesis G80

New vehicles, on the whole, are more dependable than ever.

That is according to J.D. Power’s 2020 U.S. Vehicle Dependability Study, which was released last week. The closely-tracked index has found that 2020 is the best year ever for vehicle performance.

The report tracks the number of problems in three-year-old vehicles during the previous 12 months. Per 100 vehicles, the average was 134.

“Despite the increased adoption of complex vehicle technology, dependability continues to improve,” Dave Sargent, vice president of global automotive at J.D. Power, said in a statement. “There’s no question that three-year-old vehicles today are better built and more dependable than same-age vehicles were in previous years.”

Mercedes Benz GLA

Of the 32 automotive brands tracked by J.D. Power, Genesis – the luxury brand sold by Hyundai – topped the list of highest-quality brands. It was followed, in order, by Lexus, Buick, Porsche and Toyota.

The most common trouble for new vehicles continues to be glitches with the audio, entertainment and navigation systems. These issues include touchscreen flaws, voice recognition failures and Bluetooth connectivity shortcomings.

Among the vehicles tracked by J.D. Power, Japanese automaker Toyota’s Lexus ES topped the list as the most dependable model.

Toyota had six winners overall, including two Lexus models. General Motors had four, including three Chevrolet models, while Nissan and Ford had two apiece.

Most dependable model per segment:

Small car: Honda Fit

Compact car: Nissan Leaf

Large car: Toyota Avalon

Small premium car: BMW 2 Series

Compact premium car: Lexus ES

Midsize premium car: Genesis G80

Compact sporty car: Mazda MX-5 Miata

Midsize sporty car: Ford Mustang

Midsize SUV: Toyota 4Runner

Small premium SUV: Mercedes-Benz GLA

Compact premium SUV: Porsche Macan

Midsize premium SUV: Lexus GX

Large light-duty pickup: Ford F-150 and Toyota Tundra (tie)


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