Language rights in accessing public services ensured | Daily News


 

Language rights in accessing public services ensured

The National Integration, Official Languages, Social Progress, and Hindu Religious Affairs Ministry under the auspices of Minister Mano Ganesan, launched an initiative to ensure every citizen’s right to access public services in Sinhala, Tamil and English.

The initiative was launched on July 1 in connection with Official Languages Day celebrations. The initiative aims to strengthen social harmony and national unity by ensuring better Sinhala and Tamil language service delivery by the public sector; encouraging healthy competition within the public sector; and generating greater awareness of the language rights of citizens.

The objective is for the audits to periodically assess the quality of the provision of public services in all three languages, following which the respective public authorities will be kept up to date on their progress. The audits are a part of a joint effort between the Official Languages Commission (OLC) and the Secretariat for Coordinating Reconciliation Mechanisms (SCRM). This phase will be followed by a wider survey and ranking of other public authorities, and an award for the best performing public authority.


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