SL emerging as global sourcing destination
Lanka is clearly emerging as a global sourcing destination in the region
according to the Tholons 2012 Top 100 Outsourcing Destinations report.
The report identifies the top global cities and counties for outsourcing
In this year’s report, 14 cities have been cited from the South Asian
region, with Colombo, Sri Lanka moving up the ranking by one position to
the 19th position. With the improvement in the country’s value
proposition in IT/BPO, the positive socio-political developments driven
by the country’s improving security conditions have been highlighted as
key reasons for attracting more companies focused on FAO (Finance and
Accounting Outsourcing) and software development, in addition to the
vast pool of accountants and software engineers in Sri Lanka too was
taken in to account in this report.
report highlights that South Asia is experiencing a continuing stream of
investment from outsourced service providers with high- value solutions
across vertical specific industries.
Leveraging on the location advantages, recently the global IT/BPO
company Mphasis (an HP Company), set up their delivery centre in Colombo
to provide high- value finance accounting outsourcing services out of
Sri Lanka. The leading BPO service provider, First Source entered Sri
Lanka with a joint venture with Dialog. Several others have set
operations during the last two years, adding to the fast growing IT/BPO
exports out of Sri Lanka.
The reports further said that the growth has also been accelerated by
the conclusion of the 30-year civil strife in the northwestern region of
the country paving the way for recovery and rehabilitation, serving to
attract investments into the country. These positive developments in the
country serves to move Colombo up one spot to 19th place this year, and
remain as one of the top emerging cities in the report.
“Sri Lanka moving up the ranking highlights the improving strengths
as an outsourcing destination. During the last two years, we witnessed
steady expansion of existing players and a new interest from global
companies to operate out of Sri Lanka. The IT/BPO and Knowledge Service
industry is targeted to grow to become a billion dollar industry by
2015,” said SLASSCOM Vice President Madu Ratnayake.
SLASSCOM acts as the catalyst of growth for the Sri Lankan IT and BPO
industry by facilitating trade and business, propagation of education
and employment, encouragement of research and innovation, and by
supporting the creation of a progressive national policy framework.
More information on the report could be obtained from www.slasscom.lk