CEB to adopt Balance Score Card System
The Ceylon Electricity Board has decided to adopt the Balance Score
Card System to assess the success of the CEB.
A CEB spokesperson told the Daily News that the CEB is the first
state sector body to adopt the Balance Score Card System under the
instructions of Power and Energy Minister Patali Champika Ranawaka. He
added that this system is widely used by the private sector to assess
He further stated that the Balanced Score Card System is a strategic
planning and management tool which can be used in an organization to
align and focus its activities to the vision and strategy of the
organization, to improve internal and external communications and to
monitor the organization's performance against strategic goals. He added
that this move will help to add non-financial measures to financial
measures which will reflect a more balanced perspective of the
The Power and Energy Ministry spokesperson said that this system is
not a tool to measure any individual performances but to measure the
overall strategy of the organization with necessary corrective
indicators. He added that measuring individual performances for personal
appraisal will be an entirely different methodology and perhaps if CEB
succeeds in achieving the desired results it might have to extend this
process for individual performance appraisals as well.
He also said the government owned entities used to measure and
evaluate only financial indicators which was the primary criteria in
measuring the success of state organizations. But, in addition to the
financial perspective there are three additional perspectives, namely
customers, employee learning and growth and internal business process.
He added that as a whole an organization needs to strike a right balance
between these four vital elements which is called the Balanced Score
He further said that this is the first time in a government
organization in Sri Lanka, that such a process has been introduced and
he wished the CEB could take the lead and show the rest of the
institutions the way forward.